Housing councils face daily challenges in operating and maintaining a centralised heating network that extends over a large housing stock. Housing councils without a heat network monitoring system suffer from inefficient energy use, frequent boiler failures, and limited property visibility. This often leads to higher energy costs, unplanned outages, and increased maintenance expenses due to reactive rather than preventive measures. Tenant satisfaction can suffer as heating issues go undetected, resulting in prolonged discomfort and complaints. Housing councils need help with compliance risks, as they need more data to meet regulatory standards and manage fuel billing accurately, further complicating their operations and decision-making processes. Addressing these concerns, GEM Agility provides viable solutions to manage the large-scale property portfolio over a single dashboard.